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Grow

Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.

The Ultimate Guide to Boosting Ecommerce Sales

The Ultimate Guide to Boosting Ecommerce Sales [Video]

Welcome to The Ultimate Guide to Boosting Ecommerce Sales in 2021. 2020 proved to be a holiday like no other but It doesn’t matter what holiday is coming up, customers are always ready to spend more money than they should on those days. You should be ready to get some of that! In... watch now

24 min watch

Guides to Success

3 Things You Can Do Right Now To Increase Your Search Traffic in 2021

3 Things You Can Do Right Now To Increase Your Search Traffic in 2021 [Video]

How about some more traffic to your website, online store or blog? Marcos talks with Matthew Woodward about what are the things you can do right away to improve your SEO results and how to implement the right strategy fast and easy. Here are the links Matt mentioned during the... watch now

60 min watch

Incoming Chat

Team Chat: Looking for the Perfect Customer Success Metric

How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything we need to know? The Data and Research team from LiveChat got together on Slack to look for metrics that... read more

Jacob Firuta and 3 others

7 minutes

Nov 12, 2020

How to Start Your Video Marketing Strategy

How to Start Your Video Marketing Strategy [Video]

Marcos and Kaia discuss video strategies for companies, how to become a video storyteller and all the challenges that it brings. If you and your company are trying to do video, do not miss this live episode of Incoming Chat. watch now

1 min watch

Incoming Chat

How to Build a Facebook Page for Your Business

Setting up a Facebook page for your business is a good way to start building your online presence and brand recognition. It allows you to show your business to a huge audience. Unless you want to use ads, and you probably don’t have to, but more on that later, you won’t need... read more

Jacob Firuta

8 minutes

Sep 14, 2020

Know Your Enemy. Identifying Your Weaknesses.

Know Your Enemy. Identifying Your Weaknesses. [Video]

Inspired by a post from our VP of sales, we wanted to share some advice on dealing with your weaknesses. Namely, how to find them, identify them, and improve them. watch now

3 min watch

Knowledge Pill

12 Stories From Leaders: Their Mistakes and Lessons Learned

We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years. What connects all these managers is that most of them had wrong assumptions about what their job would look like or how many... read more

Olga Rogacka

16 minutes

Aug 27, 2020

Fighting Perfectionism [Video]

Popular misconceptions about perfectionists, and how to fight the fear of failure. watch now

4 min watch

RAW

What Is Sentiment Analysis and Why Does it Matter for Online Businesses?

Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they receive a great experience, and they stop purchasing after getting a bad one. To gain and retain customers, brands... read more

Daria Zaboj

8 minutes

Jul 28, 2020

8 Steps You Need to Take to Successfully Market Your Business on Quora

More than 75% of Quora’s traffic comes from search engines. This fact means that Quora ranks exceptionally well on Google, Bing, etc. More importantly, your business can get a massive boost in brand exposure if your answers come before other Quora writers. For those of you who... read more

Kuba Rogalski

7 minutes

Jul 16, 2020

What Is Churn Rate and Why It Will Mess With Your Growth

According to Investopedia, churn rate, also known as attrition rate, “Is the rate at which customers stop doing business with an entity. It is most commonly expressed as the percentage of service subscribers who discontinue their subscriptions within a given time period. It is... read more

Jacob Firuta and Kuba Rogalski

12 minutes

Jun 26, 2020

Marcos Forgets His Age and Talks About His Dreams

Marcos Forgets His Age and Talks About His Dreams [Video]

Marcos loves his job, but the mid-life crisis is catching up. He talks about his dreams and challenges himself to make them a reality. watch now

3 min watch

RAW

The Customer is Everything [Video]

If the customer is not at the center of your strategy, you could be making a big mistake. Turn your company culture into a Customer-Centric one with these tips. watch now

3 min watch

Knowledge Pill

Write for Us and Reach a Global Audience of Business Professionals

What is Success by LiveChat? Our platform helps businesses grow. We filter out the noise and focus on what works. With unique article formats and actionable videos, it’s very easy to put ideas into practice. Hi! We've been pretty busy lately, and we have to put guest posts on... read more

Team Success

3 minutes

Jun 15, 2020

Your Boss Sucks! [Video]

Marcos brings you the best ways for you to inspire, motivate, and manage a team as a LEADER. So please, do not be a boss. watch now

4 min watch

Knowledge Pill