Content Marketing Specialist
When reading about good customer service examples, it's easy to dismiss them as flukes. Someone raved about the amazing customer service they just received? The problem wasn’t probably that difficult to begin with. A friend recommended a service that offers a near-instantaneous... read more
12 min read | Apr 20 |
We've all experienced bad customer service at some point, and we know how frustrating it can be. Whether waiting on hold for hours or being transferred from one... read more
10 min read | Apr 17 |
Think about how you would feel if you stepped into your local gym and the personal trainer greeted you by name with an enthusiastic and friendly smile. You have a short... read more
12 min read | Apr 11 |
Every business starts with a simple goal: to meet customer needs. Whether selling a product or offering a service, the ultimate goal is to provide something your... read more
12 min read | Apr 11 | Jacquelyn Dunham
Every business starts with a simple goal: to meet customer needs. Whether selling a... read more
19 min read | Apr 05 | Jacquelyn Dunham
Have you ever received a frustrating customer service email from a company? It's an... read more
7 min read | Apr 03 | Jacquelyn Dunham
Good customer service means you strive to solve customers' issues on the spot. But... read more
12 min read | Apr 11 |
Every business starts with a simple goal: to meet customer needs. Whether selling a product or offering a service, the ultimate goal is to provide something your... read more
19 min read | Apr 05 |
Have you ever received a frustrating customer service email from a company? It's an experience that can leave a sour taste in your mouth and make you less likely to do... read more
7 min read | Apr 03 |
Good customer service means you strive to solve customers' issues on the spot. But sometimes, it's not possible. When the case is too hard to handle in real time, you may... read more
