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Lead generation
What Are Sales Qualified Leads & How to Recognize Them?
If you’re as much of a The Office fan as I am, then you’ll likely remember a couple of episodes, where the sales staff anxiously awaited the arrival of so-called “sales-qualified leads” (or, more accurately, competed against one another for them). And there was a good reason for... read more
9 minutes
Dec 19, 2023
How to Engage Website Visitors for Higher Conversions
Close your eyes and think of your website as a physical store. You'd want visitors to walk in and explore, ask questions, and eventually make a purchase. Similarly, the engagement of your website visitors is the key to building lasting connections, driving conversions, and... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
All You Need to Know About Getting Marketing Qualified Leads Right
As a marketer, I know that sometimes it’s hard to decide when a marketing qualified lead should be passed on to sales. Unsurprisingly, it comes down to answering the question: “What is a marketing qualified lead?" and how you can distinguish them from individuals already further... read more
10 minutes
Nov 10, 2023
Key Strategies for Mastering SaaS Sales
The way software is delivered and consumed has changed drastically. In the old days, you'd sell a software package, and that was it. But in Software as a Service (SaaS), it's all about subscription-based models, where customers pay as they go. This means your role as a SaaS... read more
What Is a Sales Funnel and How to Build One
Imagine you've successfully piqued the interest of potential customers in your product or service. They've shown curiosity, even enthusiasm, but when it comes to sealing the deal, they hesitate or worse, slip away. Converting that initial spark of interest into actual sales can... read more
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Modern Sales Tactics That’ll Make Your Results Soar
It's time to toss the old playbook out. The modern sales landscape is less about selling and more about building genuine relationships, understanding needs, and offering real solutions. You'll fall behind quickly if you're still relying on age-old tactics. Adapting to modern... read more
8 Essential Types of Sales to Build Your Business
Understanding the nuances of sales types is not just a matter of choice — it's a strategic imperative. The sales processes and roles have evolved significantly, reflecting the shifting consumer behaviors, technology advancements, and market demands. Businesses and sales... read more
Types of Leads: Warm, Cold, and Everything in Between
There are two types of leads in this world — warm and cold — right? Wrong. Just like life isn't black and white, it's the same when it comes to lead generation. Sure, warm and cold leads are the fundamental division, but there's so much more to lead qualification. What are... read more
Techniques, Tools, and Best Practices to Turn Your Sales Prospecting Into a Gold Rush
Sales prospecting is like participating in a gold rush, and this isn't just some random analogy. The term "prospecting" and its meaning in the sales context dates back to gold prospectors who would sift through sand and rocks to find valuable gold nuggets. And just like gold... read more
How to Improve Your Sales Cycle to Get More Leads
Can you imagine that companies lose at least $1 trillion annually because of poor sales cycle management? This can be avoided or at least reduced with a clearly defined sales cycle, which should be analyzed and optimized regularly. Not only does it help companies generate more... read more
14 minutes
Jul 13, 2023
7 Sales Skills That’ll Help Your Team Exceed Its Targets
I asked our sales reps about the skills they consider crucial in their daily work. One of the answers was an outlier, and it only said “Money.” Baffled at first, I thought about all the sales reps and managers I’ve worked with, and I realized that what they ultimately value the... read more
6 Stages of the Sales Process and Everything You Need To Know About Them
You feel like there's no reason to complain about your sales reps' results, but deep down, you know they could be closing more deals. The revenue is off the charts one month, only to be off the mark the following month. This can happen because of poor communication between... read more
All You Need to Know Before You Start Working With a Lead Generation Company
A sales pipeline full of quality leads is every business owner's dream. Once you have that, it feels almost as good as winning a lifetime supply of your favorite chocolate bar. But those supplies never really last a lifetime, do they? And you shouldn't take your lead supply for... read more
Blueprint Your Customer: How to Generate Leads in Insurance Industry
Leads. Leads. Leads. Working in any eCommerce, sales or SaaS organization, this is the only word that gets thrown around the company like a stuck record. Not only is generating leads the lifeblood of any organization but converting them means that everyone in your company can... read more
8 minutes
Nov 23, 2018