Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales.
Signup for freeTrusted by 36,000+ companies
Showing top 0 results 0 results found
Inside LiveChat
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming over the past decade or so, with more and more people shifting towards online purchases. Ecommerce has been... read more
Build Customer Relationships That Last With Our New Mailchimp Integration
Connecting with customers is easier than ever. With LiveChat, you can engage with visitors on your website, interact with buyers, and help customers right when they need you. The key to turning these interactions into lasting customer relationships is acting on all the... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
How We Optimized Chat Widget Performance and Why Is It Important for Your Business?
Have you ever visited a website that took ages to load? This could have been because there were too many elements on the website, slowing it down. It could also have been caused by the quality of your internet connection. Some time ago I heard that slow Wi-Fi is worse than no... read more
Everything You Need To Know About Chat Widget Accessibility
What’s the first thing that jumps to your mind when you think about building an online business? Whether it’s a product or service, it should, above all else, solve a problem. If it doesn’t, why bother? No one will buy your product if it doesn’t make their lives easier or more... read more
We Went the Extra Mile To Make Ecommerce Businesses Feel at Home at LiveChat
Going the extra mile for customers. A mysterious and intangible element of customer service. You’ve heard us talking about it a lot, be it our ultimate customer service guide or any article meaning to improve your customer experience. Do we follow our own advice? What does going... read more
Stay updated
Get monthly insights hand-picked by our editorial team. Act on it.
Brand Matters: How to Use Branding and Protect It at the Same Time
Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this is ours". Since its use is so important to a company, your brand needs to be protected. This article is... read more
5 minutes
Aug 6, 2020
Why Chatbots Are Good for Your Business [Video]
Sometimes you need an extra hand in your business and bots are here to help. Learn more about chatbots and how you can use them. watch now
3 min watch
Knowledge Pill
How Can Live Chat Be Used in a Remote Work Model?
New reality crawled into our lives. Those of you who are doing your best to keep your business going probably have had to adjust to a new way of working and connecting with both teammates and customers. That means that you may be in the middle of trying out different tools for... read more
LiveChat and HelpDesk Integration: How to Make the Most of the Email Channel
In 2023, email is still the major channel for customer support. That’s a fact. According to a HubSpot study, 62% of customers want to use email to communicate with companies. You know that we’re all about chatting, but we have to admit that email is an important element of any... read more
5 minutes
Jan 29, 2020
LiveChat for Managers: Features You Simply Can’t Miss
Many awesome products we use have plenty of features which sometimes we don’t realize. Just recently I found out that if we mistype a digit in an iPhone calculator, there’s no need to cancel with “C” or “AC” and start all over again. Swiping left or right at the top of the screen... read more
What You Can Get by Adding LiveChat to Multiple Websites
Got 10 minutes to spare to get more chats? If you are running several websites, you can chat with visitors from all of them using a single LiveChat account. Just imagine how much additional chats you can get. Each website can have its own unique chat window and you can run... read more
Using LiveChat Shortcuts
Clicking between chats can get a little tiring after a while. You have to reach for your mouse, select another chat and then go back to typing. Imagine doing that every 10-15 seconds for 4-5 hours. It adds up to about one episode of "Friends" spent just on moving your mouse each... read more
Quick tip: Improvement for multi-language operators
In case your company has lots of customers from the entire world, we made special language improvement which will suit you perfectly. From now on, operators can easily switch languages in Spelling-checker plugin during the chat. To do so, the operator must update to the latest... read more
1 minutes
Dec 11, 2010