Wishpond
Wishpond
Boost the quality of your customer service and grow sales.
Developed by LiveChat
Works with   LiveChat

Our Wishpond integration allows you to put the chat widget on your store and serve your customers whenever they need. Help them in real-time and on the go, guide them to the checkout and close more sales.

Wishpond is landing page builder that lets you create SEO optimized storefronts. Their fancy and modern design helps to attract visitors and convert them into leads.

The tool’s significant advantage is the fact you do not need to have any technical knowledge to get a site. What's more, you can build not only websites but also create custom form fields, contests, and pop-ups that appear when a visitor visits the site. The effective lead management system monitors leads' activity on the site and provides tools that enable you to carry our A/B tests. You can also analyze your users based on tracked data. To add to this, Wishpond helps to nurture your leads by segmenting them based on their interests and can send personalized marketing campaigns. Thanks to real-time analytics and reporting, you will always be up-to-date with your campaigns' performance.

Wishpond provides third-party integrations covering software such as Salesforce, Highrise, Insightly, MailChimp, GetResponse, AWeber, Salesforce IQ, Base CRM, and many other apps.

Key Features

Ticketing system

We want to offer you a full package that includes not only a powerful chat tool but also a ticketing system – so you can provide your customers with 24/7 service.

Easy installation
All that it takes is to copy the LiveChat snippet and throw it to your Wishpond. With this simple and effortless process, your website will be equipped with LiveChat in no time.
Proactive invitations to chat
LiveChat can detect when visitors take certain actions on your website and issue chat invitations based on those actions. For example, you can set up an invitation with a help offer that will trigger when a visitor has seen several of your help pages or contact a person who gathered a lot of products in their cart.

Benefits

Find customer' pain points that need to be solved
All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.
A frictionless way to initiate customer support
With live chat available on the website, customers have a simple and free option to contact the business. They can use it with minimal disruption to their day, which turns out to be very convenient.
Say goodby to frustrated customers
People love to chat. With speed and timeliness on your side, you can provide immediate support to those who don’t want to get stuck on hold or wait days to receive an answer.

Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.
To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of Wishpond.
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