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Sell
Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.
How to Craft Dynamic Sales Scripts That Boost Conversions
You're in the midst of a crucial sales call, and the right words at the right time can make all the difference. That's where sales scripts come in. They're your roadmap to effective communication, ensuring you're always on message, building rapport, and precisely addressing... read more
The B2B Sales Meaning, Examples, and Strategies
In B2B sales, it all starts with lead generation – sparking conversations that truly matter. But what happens between those initial sparks and the final deal within the sales funnel? Let’s unravel the art of B2B sales. B2B sales definition B2B sales (business-to-business sales)... read more
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
How to Create the Chat Welcome Message that Always Gets a Response
Imagine awkwardly shuffling into a party, unsure if you're in the right place, with no one to greet you. That's what your website feels like without a welcome message – disorienting and missing the warm, fuzzy feeling of being welcomed. Much like a friendly greeting at a party... read more
How to Create a Digital Customer Journey Map (+ Examples)
Understanding your customer is the key to survival in online adventures where you wrestle with clicks and scrolls. Enter the superhero cape of digital customer journey mapping, which swoops in to decipher the cryptic language of online behavior. Digital customer journey and... read more
What Are Sales Qualified Leads & How to Recognize Them?
If you’re as much of a The Office fan as I am, then you’ll likely remember a couple of episodes, where the sales staff anxiously awaited the arrival of so-called “sales-qualified leads” (or, more accurately, competed against one another for them). And there was a good reason for... read more
9 minutes
Dec 19, 2023
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Creative Examples to Say Thank You for Your Order
In sales, it's easy to get caught up in the numbers and transactions, but let's not overlook the heartbeat of every successful venture – loyal customers. The "Thank you for your order" message is a simple yet powerful way to bridge the gap between a mere transaction and a... read more
Selling with a Smile: The Ultimate Collection of Sales Memes for 2024
Does hitting sales quotes feel like a distant dream right now? You’re not alone in this struggle; countless sales reps and managers can relate. But when the numbers don't add up, what better remedy than a dose of sales humor? Sometimes, a well-timed funny sales meme might be the... read more
How to Engage Website Visitors for Higher Conversions
Close your eyes and think of your website as a physical store. You'd want visitors to walk in and explore, ask questions, and eventually make a purchase. Similarly, the engagement of your website visitors is the key to building lasting connections, driving conversions, and... read more
Try These Proven Strategies to Increase Ecommerce Sales
To increase ecommerce sales, you need a strategic approach combining technology, marketing expertise, and a deep understanding of customer behavior. Can it be done in one day? Well, as they say, you can't build Rome in a day, but you can sell a few Colosseum tickets with a killer... read more
All You Need to Know About Getting Marketing Qualified Leads Right
As a marketer, I know that sometimes it’s hard to decide when a marketing qualified lead should be passed on to sales. Unsurprisingly, it comes down to answering the question: “What is a marketing qualified lead?" and how you can distinguish them from individuals already further... read more
10 minutes
Nov 10, 2023
9 Sales Closing Techniques That’ll Make You the Best Salesperson on Your Team
So, you've made it through the initial stages of the sales process. The pitch went well, rapport was built, and there was mutual interest. But now, you’re approaching the moment of truth—the close. This isn't just any stage — it's THE stage. Feel that flutter in your stomach?... read more
Sales Metrics and KPIs You Should Track
Curious about what makes some sales teams thrive while others struggle? Sales metrics might be the answer. Without a plan for which sales metrics to track, you could be shooting in the dark. You need a plan, a strategy, and a follow-through. See what key sales metrics to track,... read more
How to Build a Successful Sales Team
Remember that rush of excitement and hint of trepidation as you embark on a new venture? Well, get ready because we're diving into one of the most thrilling and challenging aspects of business: building a successful sales team from scratch. You’ll learn to blend skills,... read more
Key Strategies for Mastering SaaS Sales
The way software is delivered and consumed has changed drastically. In the old days, you'd sell a software package, and that was it. But in Software as a Service (SaaS), it's all about subscription-based models, where customers pay as they go. This means your role as a SaaS... read more