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Recent articles


9 min read | Feb 07 |

What is Lead Conversion and How Can Chat Increase It?

"Why bother with lead conversion? Isn't showcasing my product enough?" Well, simply presenting your product is like baking a cake but forgetting the frosting. Sure, it's... read more


8 min read | Jan 26 |

How to Craft Dynamic Sales Scripts That Boost Conversions

You're in the midst of a crucial sales call, and the right words at the right time can make all the difference. That's where sales scripts come in.  They're your... read more


12 min read | Jan 23 |

The B2B Sales Meaning, Examples, and Strategies

In B2B sales, it all starts with lead generation – sparking conversations that truly matter. But what happens between those initial sparks and the final deal within the... read more


11 min read | Jan 11 |

How to Create the Chat Welcome Message that Always Gets a Response

Imagine awkwardly shuffling into a party, unsure if you're in the right place, with no one to greet you. That's what your website feels like without a welcome message –... read more


11 min read | Jan 09 |

How to Create a Digital Customer Journey Map (+ Examples)

Understanding your customer is the key to survival in online adventures where you wrestle with clicks and scrolls. Enter the superhero cape of digital customer journey... read more

Inside LiveChat

Inside LiveChat

7 min read | 13 Oct | Kuba Rogalski

Video Shopping and What Does Coffee Have To Do With It?

For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more

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