WhatsApp Business

Manage your chats with WhatsApp customers in the LiveChat app

Developed by LiveChat Integrations

Works with LiveChat

🎉 BIG NEWS! Over 1,500,000 customers wrote to companies through our integration 🎉

Shorten your customer’s path to your business

Can your customers reach you in a few seconds using WhatsApp? Can you reach them?

Regardless of your answer, this integration can help you grow your business whether you already use WhatsApp as your communication channel or want to start using it.

How?

WhatsApp has over 2,4 billion users who send 100 billion messages daily; you can be sure that among them are the potential customers that will help you create new business opportunities. But when you integrate WhatsApp with LiveChat, you can also:

save money and time, as with this integration, you don’t need an actual phone or check it every 5 minutes

answer your customers faster, as you see their messages in the LiveChat app, and you can answer using template messages

boost your sales by sending your customers marketing campaigns, discount codes, etc.

Stable and safe

Our integration uses the official WhatsApp Business API compliant with the WhatsApp Terms of Service. It’s perfect for handling both a few conversations and multiple WhatsApp chats. No app crashes during talks!

The use of the official API is possible due to the API’s integration with 360dialog, a verified WhatsApp Solution Provider. The integration bridges LiveChat and 360dialog, passing messages to WhatsApp by directly calling the WhatsApp Business API.

Convenience and effective communication

If you’ve ever used WhatsApp, you know that a phone connected to the internet is essential. With this integration, it’s different. All you need is a phone number to connect to your WhatsApp Business account, which many support agents can simultaneously service.

You can also route WhatsApp messages to a group of agents dedicated to WhatsApp chats or connect more phone numbers to your account. All for the comfort of your business.

Key Features

Official WhatsApp Business API

Say goodbye to unstable integrations from unofficial providers and use the integration compliant with the WhatsApp terms of service.

Group routing

Assign WhatsApp chats to a group of agents dedicated to this channel for seamless communication.

Support for the most popular file formats

Solve customers’ problems in a flash using the most popular file formats like photos, voice messages, location, and more.

Plan tailored to your needs

Choose a plan that suits your business best and pay only for the features you need.

Benefits

No more app crashes

The use of the official WhatsApp Business API makes the integration robust and stable.

Suitable for businesses of all sizes

You can choose the best plan for you, whether a small business or an enterprise, and the integration guarantees high performance regardless of traffic.

Chats that won't fade away

The integration’s design and implementation eliminate disconnections and delays. You’re at no risk of losing chats.

Better customer experience

You respond faster by managing WhatsApp chats with customers in the LiveChat app.

New business opportunities

You can send a message on WhatsApp to many customers simultaneously, create marketing campaigns, send promo codes, etc.

More money and comfort

With this integration, you don’t need a phone - only a phone number; also, you get up to 1,000 free user-initiated conversations per month, depending on your chosen plan.

Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.

To get help and support contact LiveChat Integrations. You can also suggest improvements or request new features in the upcoming versions of WhatsApp Business.

The developer LiveChat Integrations indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy.