In pursuing customer satisfaction, speed and quality should go together. Provide detailed messages on the spot, reduce reply time, and improve customer communication.
Free 14-day trial No credit card required Easy setup
AI ASSIST
CANNED SUGGESTIONS
SENTIMENT ANALYSIS
TEXT ENHANCEMENTS
TAG SUGGESTIONS
SPELLING CHECK
AUTOMATED INSIGHTS
RESPONSE SUGGESTIONS
Send enhanced, clear, and instant replies thanks to the AI writing assistant.
Based on your input, AI Assist improves your message. It expands, rephrases, and summarizes what you wrote. No more lack of words, only detailed information for customers in an instant.
Let AI change the tone of messages to match the customer’s unique style. Friendly, official, casual? You got it. Natural language processing lets you mirror customer communication styles or set the tone of your brand for perfect AI suggestions.
Machine learning eliminates awkward tones, grammar, and spelling mistakes. Provide instant intelligent solutions with clear written communication and enjoy customer satisfaction.
An AI-powered system that accurately and consistently helps agents deliver responses and stays aligned with the company's brand voice and messaging.
Get a summary of your chats without reading the entire transcript. Review key points from the chat and move on in no time.
You can combine tags with canned responses. LiveChat will automatically tag chats when it detects the pre-defined canned response.
Automatically suggested chat tags to increase overall usage and improve the support team workflow.
Automatically proposed responses that agents can send to customers to increase efficiency and reply faster.
Automated data analysis and robust statistics from previous chats speeds up work so you can get to know customers better without manual work.
We aim to automate repeatable tasks to speed up agents’ work.
We want to provide them with software packed with effective tools so they can help more of their clients faster. Suggested tags or canned responses, and generating detailed AI messages with their brand’s tone of voice is just the starting point in helping businesses improve their online communication and ensure their growth.
