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Trusted by 37,000+ companies worldwide
Connect across multiple channels. Manage all customer interactions in one place for more effective customer service.
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Customers love chatting because it’s quick, convenient, and simple. 51% of them prefer live chat over email and phone!
Add chat widget to your website, boost your website’s prestige, and support your online visitors. Encourage them to add items to their cart and assist them during checkout.
Have as many customized chat widgets on different websites as you need. Manage it all from a single LiveChat account.
Share announcements, introduce new products, and invite your visitors to chat. Send personalized greetings based on time spent on a site, customer location, and visited pages.
LiveChat comes with a full range of features that save time for you and your customers.
See what your customers are typing before they click send. Load a canned response that will answer their question and be ready to respond right away.
See crucial information you need to close the sale. Make use of name, email, order ID, and dozens of other details.
Save time by automatically assigning sales inquiries and support requests to the right team. Easily filter chat archives and reports to show data for those groups.
Start using LiveChat now!
Join thousands of businesses and grow your revenue with every new customer you connect with.
Free 14-day trial Team plan features No credit card required
Use detailed reports to see your customer service goals and easily track your progress.
Do you know how happy customers are with your service? Chat ratings will help you find out.
Check chat volume, average chat duration, and how quickly your agents respond. Adjust agent shifts to make sure they’re available during peak times.
Monitor how your agents are doing and support them in real time.
Integrate the tools that you already use daily.
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Offer 24/7 support and provide real-time answers to your customers. Let ChatBot handle simple and recurring cases so your agents can focus on the more challenging ones.
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Learn more about your visitors’ browsing habits. Measure conversion and added revenue coming from LiveChat.
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Grow your mailing list from within LiveChat and allow your visitors to sign up for newsletters directly from the chat widget.
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Route chats to dedicated groups of agents, handle high traffic with ease, and use the available file formats to solve problems in a flash, right in the LiveChat app.
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Customize the chat widget to fit your website’s style. Choose themes, colors, styles, shape, and more!
Adjust your team’s availability by choosing when customers can start a chat — always or only when agents are accepting them.
Help your customers via live chat, use availability to make the most of asynchronous communication, and handle Facebook Messenger chats right from the LiveChat app.
Help your customers via live chat, use tickets to respond to them by email, and handle Facebook Messenger chats right from the LiveChat app.
See all the visitors browsing your website in real time. Check what pages they were reading and proactively start a chat when they need help.
Your data is secure, in line with the strictest industry standards. GDPR Compliance, single sign-on, Privacy Shield certified, HIPAA readiness – it’s all here.
Start using LiveChat now!
Supercharge your website and social media profiles.
Turn visits into sales and customers into fans.
Free 14-day trial Team plan features No credit card required
