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Professional services for your business’s success

Higher return on investment

Quick and bulletproof implementation

Shorter time to value

Get all that and more with our team.

Illustration of the Professional Services Team at LiveChat Software

Trusted by 37,000+ companies worldwide

Get maximum value with minimal effort on your side


Tell our experts about your online business

Once they get to know your goals and expectations, they’ll set you up for success by launching and tweaking LiveChat the way you want it. And they’ll turn your agents into customer service pros while they’re at it.

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LiveChat for support

LiveChat for sales

Chatbot building



Optimization doesn’t get more flexible than this

Together, we’ll evaluate what works and what needs improvement. We know objectives change over time. Our customer success experts will help you maximize the growth of your virtual business.

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Agent training

Admin training

Optimization session

Performance Audit


There’s more to LiveChat than meets the eye

Embrace AI-assisted customer service, streamline your processes and delight your customers with top level resolution times. Don’t let the mundane tasks slow you down, let’s grow your business together!

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Custom integrations

App development

Tailored reporting

Flow automation

Meet (y)our team

Talk to our experts so you don’t have to figure out the complexities of LiveChat on your own. They’re always ready to support you with guidance and answer all of your questions. Book a virtual consultation now to get started.

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What’s in it for you?

Quick account launch

Achieve the best possible time to value with little to no effort.

Increased productivity

Your team will know the software that facilitates their work inside out.

Superb integration

Connect LiveChat with your existing tech stack to make it run like clockwork.

Improved satisfaction

Delight customers with top-tier user experience and reduced wait time.

Illustration of businesswomen during a sales conversation

Grow like other companies

Optinmonster team image
OptinMonster logo
The implementation of LiveChat helped increase our overall sales conversion. A person who chats with us is 11x more likely to convert compared to visitors who don’t do that.
Syed Balkhi , Co-Founder and CEO at OptinMonster

Read story

11 times

higher chance to convert

16 times

higher average session value

Software leaders,
year by year

Frequently Asked Questions

Professional services refer to a range of specialized services that experts in their respective fields provide. These services are typically offered to businesses and individuals requiring technical knowledge and expertise, such as in IT, marketing, legal, and customer service. Professional services are often provided by consultants, lawyers, accountants, and other experts with the necessary skills and experience to help clients achieve their goals.

Professional services can play a crucial role in developing an online business. These services can help companies to establish a solid online presence, attract more customers, and increase revenue. Some benefits include:

1. Website design and development - Professional web designers and developers can create a website that is visually appealing, user-friendly, and optimized for search engines. This can help businesses to attract more visitors and convert them into customers.

2. Digital marketing - Professional digital marketers can help businesses to reach their target audience through various marketing channels such as social media, email marketing, and search engine optimization (SEO). This can help businesses to increase their visibility, generate leads, and boost sales.

3. Ecommerce solutions - Professional ecommerce developers can help businesses to set up an online store that is secure, easy to use, and optimized for lead generation and conversions. This can help companies to sell their products and services online and reach a wider audience.

Professional services can give businesses the expertise and resources they need to succeed online. By leveraging, companies can stay ahead of the competition, attract more customers, and grow their revenue.

Moving a business online can be a great way to expand your customer base and increase revenue. You'll need to create a website showcasing your products or services to get started. This website should be optimized for search engines, with relevant keywords and meta tags to help potential customers find you online.

Once your website is up and running, you can promote it through social media, email marketing, and other online channels. Consider offering virtual customer service by implementing a live chat widget or chatbot. This can help you reach customers who prefer to shop or do business online and can also help you streamline your operations and reduce costs.

Moving your business online can be innovative in today's digital age. By creating a solid online presence and leveraging the power of the internet, you can reach more customers, increase sales, and grow your business in new and exciting ways. So why not leap and start exploring your options for moving your business online today?

Professional services face various challenges that can impact their ability to deliver high-quality services to clients. One of the biggest challenges is managing client expectations, as clients often have high expectations for the services they receive. This can be particularly challenging in law, accounting, IT, external customer support, and consulting industries, where clients may have complex needs and require specialized expertise.

Another major challenge for professional services is managing costs and profitability. Many professional services firms operate on a billable hours model, which can be challenging to manage and lead to overwork issues and burnout. Additionally, firms must balance the need to invest in technology and other resources to stay competitive with the need to maintain profitability and manage costs effectively.

Overall, professional services firms must be agile, innovative, and focused on delivering value to clients to succeed in today's competitive marketplace.

The ecommerce industry has been growing rapidly, and with it, the demand for professional services that can help businesses succeed in this competitive market. Some of the most popular professional services for ecommerce include website design and development, digital marketing, logistics and fulfillment, specialistic software, and customer service. Many modern solutions are AI empowered and help introduce robotization in online stores.

Website design and development are crucial for any ecommerce business, as it is the first point of contact with potential customers. A well-designed, easy-to-navigate, visually appealing website can help attract and retain customers. Digital marketing is another essential service that can help businesses reach their target audience and increase their online visibility. This includes search engine optimization (SEO), social media marketing, email marketing, and paid advertising. One of the most popular website add-ons is chat widget, which allows companies to communicate with customers in real time. This can be incredibly helpful for answering questions, addressing concerns, and providing support.

By leveraging all these services, businesses can improve their online presence, attract and retain customers, and ultimately increase their sales and revenue.

An example of professional business services is IT services which can include everything from network management and data backup to software development and cybersecurity. Another example is marketing services which can help businesses develop and execute effective marketing strategies, while legal services can guide everything from contracts and intellectual property to regulatory compliance. By leveraging these professional business services, small companies and big enterprises can improve processes, reduce costs, and succeed tremendously.

Determining the professional services your company needs can be a daunting task. However, it is crucial to identify the areas where your business requires assistance to achieve its goals.

Start by assessing your company's strengths and weaknesses, and identify the areas where you lack expertise. Consider hiring professional services such as accounting, legal, marketing, or IT support to fill these gaps. Additionally, evaluate your business goals and determine the benefits that can help you achieve them. For instance, if you plan to expand your business, you may need consulting services to help you develop a growth strategy. If you want to move your business online, remember about ideally suited software like CRM or website chat app.

It is also essential to consider your budget and the cost of your required services. Research and compare different service providers to find the best fit for your business. By identifying the professional services your company needs, you can improve your operations, increase efficiency, and achieve your business goals.

Running a virtual business can be a great way to save on overhead costs and reach a wider audience. However, there are some essential things to remember to ensure success.

Firstly, communication is critical. Ensure clear and consistent communication with your team and clients, utilizing tools like business chat apps and project management software. Additionally, it's essential to establish a solid online presence through all channels and a well-designed website.

Secondly, prioritize cybersecurity. With sensitive information being shared online, it's crucial to have strong passwords, firewalls, and regular backups. It's also essential to educate your team on safe online practices and have a plan in place in case of a security breach. Considering these factors, you can successfully run a virtual business and thrive in the digital age.

Regarding professional services software for businesses, many options are available. However, one of the best choices is chat software. This software lets companies communicate with their clients in real time, providing a more personalized experience.

One of the key benefits of a chat tool is that it can be integrated into a business's website through a chat widget. This allows clients to contact the company with any questions or concerns quickly. Many tools use Artificial Intelligence to boost the performance of service. Customer support software can also help enterprises to streamline their communication processes, allowing them to respond to client inquiries more promptly and efficiently.

Professional services can improve a business website in many ways. Outsourcing website design and development to experts can ensure that the website is visually appealing, user-friendly, and optimized for search engines. This can increase visitor engagement and generate more leads for the business.

Professional services can also add widgets and other features to the website to enhance its functionality and make it more interactive. This can include live chats, chatbots, social media integration, and email marketing tools. Additionally, professional services can optimize the website to ensure that it is always up-to-date and performing at its best. It is also worth using pre-built solutions like HelpDesk or KnowledgeBase.
Overall, investing in professional services for a business website can increase traffic, increase conversion rates, and improve online visibility.

Let’s talk business!

Tell us about your strategy, and we’ll tell you how to speed up your growth.


Peter Sarzyński

Professional Services Team Leader


Send us a message through the contact form below or email me directly at p.sarzynski@livechat.com

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