Infrastructure
All Products
Remote in Poland Full-time
We're a diverse team of independent minds skilled in databases, automation, load balancing, and monitoring. We have 5 A-Players in the team: Mateusz, Paweł, Adam, Łukasz, and Maciej. As we gear up for a cybersecurity audit, we're also migrating from on-premises to the Cloud, specifically GCP. Simultaneously, we're managing and evolving both environments.
You will work with developers daily to analyze and thoroughly understand their needs related to infrastructure management tasks.
You will be the first contact for fine-tuning specific tasks to be performed by the development team.
You will dive into tasks submitted by our developers, estimating timelines and ensuring smooth execution.
You will engage with a diverse array of stakeholders including DevOps, developers, security specialists, and internal teams to review access permissions and enhance security measures.
You will support the maintenance of on-prem and the development of Cloud-based solutions.
You will collaborate cross-functionally on different projects, from setting up OpenTelemetry to crafting our Cloud Development Platform.
You will maintain an ongoing dialogue with our Support Teams, ensuring they have the resources and support they need to excel.
You've cut your teeth in IT support or similar roles, bringing a wealth of experience to the table.
Solving technical puzzles related to infrastructure is second nature to you.
Linux is your playground, and you've got the skills to prove it.
Dabbling in databases is your thing, from user support to backup wizardry.
You're no stranger to tackling security threats head-on, identifying risks, and helping to plug the gaps.
Git is your best friend
You’ve got Bash or Python scripting skills.
Containers and clouds? You've been there
Virtualization concepts? Consider them understood.
You don't need to know the same tools, but you do need to be motivated to learn and work on them:
Mysql, Postgresql, Elasticsearch, Clickhouse
Redis
RabbitMQ & Kafka
Docker & Kubernetes
Grafana, Prometheus, Graylog, ELK stack
Terraform, Helm, Packer, Ansible
ArgoCD, Github Actions
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With unlimited paid days off and sick days policy, a remote-friendly environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
