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Let’s talk revenue. Estimate your predicted growth with LiveChat.
Your estimated increase in annual revenue with LiveChat
$1,584,000
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Looks like you need a personalized offer.
Let's talk about the details!
We handle traffic volumes of Fortune 500 companies.
Cut the guesswork and connect with customers with contextual messages based on the site they're browsing. Take initiative, invite them to chat, and identify their buying motives.
The perfect incentive can do wonders for your sales. Use the live view of the customer’s shopping cart and offer discounts on specific items. Influence the final buying decision and reduce cart abandonment.
Help them find what they’re looking for. Get attention by sending Product Cards inside the chat. Recommend products that complement the items they're already buying or you know they enjoyed in the past.
Use Shopify data and look into the purchase history for better context and offer personalized help. Focus on making the right sale. Support customers through all the stages of the buying cycle and match your products to their true needs. Enjoy minimized returns and happier customers.
Cut the guesswork and connect with customers with contextual messages based on the site they're browsing. Take initiative, invite them to chat, and identify their buying motives.
The perfect incentive can do wonders for your sales. Use the live view of the customer’s shopping cart and offer discounts on specific items. Influence the final buying decision and reduce cart abandonment.
Help them find what they’re looking for. Get attention by sending Product Cards inside the chat. Recommend products that complement the items they're already buying or you know they enjoyed in the past.
Use Shopify data and look into the purchase history for better context and offer personalized help. Focus on making the right sale. Support customers through all the stages of the buying cycle and match your products to their true needs. Enjoy minimized returns and happier customers.
Since installing LiveChat on our website in March 2020, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel.Milena Wojewoda, E-commerce Project Manager
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Choose from over 200+ tools to sync data, manage all the messaging channels, and create the ultimate customer-centric experience. All inside the Shopify live chat app.
No need to switch between the panels. Offer help across different channels and handle every query inside one live chat app.
Blend a chat widget into your store using many customization options and make it an integral part of your brand.
We provide undivided attention around the clock, so you can use the Shopify chat to its fullest, give instant support, and increase customer satisfaction.
Get in-depth data about your customers, chats, and agent activity. Keep improving your performance.
Send invitations to the Shopify online chat and engage with customers when they’re considering a purchase.
No need to switch between the panels. Offer help across different channels and handle every query inside one live chat app.
Blend a chat widget into your store using many customization options and make it an integral part of your brand.
We provide undivided attention around the clock, so you can use the Shopify chat to its fullest, give instant support, and increase customer satisfaction.
Get in-depth data about your customers, chats, and agent activity. Keep improving your performance.
Send invitations to the Shopify online chat and engage with customers when they’re considering a purchase.
1. Go to the LiveChat app page in the Shopify App Store
2. Select "Add app"
3. Confirm by selecting "Install app"
1. Go to the LiveChat app page in the Shopify App store
2. Select Add app
3. Confirm by selecting Install app
Rev up your revenue with LiveChat for Shopify
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Yes, Shopify offers live chat support for its customers. You can access it by login to the Shopify account, visiting the Shopify Help Center and clicking on the “Contact support” button. From there, you'll be able to select the topic of your question or issue, and then you'll be given the option to chat with a Shopify support representative in real time. Keep in mind that live chat availability may vary based on your location and the time of day.
There are many live chat apps available for Shopify, and the best one for you will depend on your specific needs and preferences. One of the most popular is LiveChat. It integrates seamlessly with Shopify, making it easy to install and use. LiveChat offers many features, including chatbots, customer tracking, and integrations with other tools like Facebook and Google Analytics. It provides detailed analytics and reports, which can help you track your performance and identify areas for improvement. You can use this data to optimize your sales and support processes and improve the overall customer experience.
Ultimately, the best live chat app for Shopify will depend on your budget, specific needs, and the level of customer support you want to offer. You may want to try a few different options to find the one that works best for your store.
To add live chat to your Shopify store, you can use one of the many live chat apps available in the Shopify App Store. Here are the general steps to set up live chat on your Shopify store:
1. Choose a live chat provider: There are many live chat providers available that integrate with Shopify. Browse the Shopify App Store and choose a live chat app that meets your needs and budget. For instance, you can check out one of the best live chat apps for Shopify: LiveChat.
2. Install the app: Click the "Add app" button on the app's page in the Shopify App Store to install the app to your Shopify store. Follow the prompts to complete the installation process.
3. Customize the chat widget: After installing the app, you can customize the chat widget's appearance, position, and settings to match your store's branding and preferences.
4. Test the live chat: Finally, test the live chat by initiating a chat conversation with yourself or a friend to make sure it's working correctly.
Once you've set up live chat on your Shopify store, you can start using it to communicate with your customers in real time and provide better support.
There are many third-party live chat apps & integrations available in the Shopify App Store that you can use to add live chat to your store.
While some live chat apps may offer a free plan, most have a monthly subscription fee that varies depending on the features and level of support you need. Some apps also offer a free trial period so you can try the app before committing to a subscription.
It's important to note that adding a live chat to your store can help improve customer support and increase sales, so the investment in a live chat app can be worth it in the long run.
Adding live chat to your Shopify store can help you increase sales and gain happy customers in several ways:
1. Real-time customer support: Live chat allows you to provide instant support to your customers, answering questions, and resliving issues quickly. This can lead to higher customer satisfaction and increased sales.
2. Personalized customer experience: Live chat allows you to communicate with customers in a more personal and direct way, building relationships and increasing customer loyalty.
3. Increased conversions: Live chat can help you increase conversions by allowing you to address any concerns or objections customers may have in real-time, reducing cart abandonment and improving the overall shopping experience.
4. Competitive advantage. Offering live chat can help you stand out from your competitors and demonstrate a commitment to providing excellent customer support.
5. Data clilection and analysis: Many live chat apps offer data clilection and analysis features that allow you to track customer behavior and identify areas for improvement, such as frequently asked questions or product issues.
Overall, adding a live chat to your Shopify store can help you provide better customer support, increase conversions, and build stronger relationships with your customers. By improving the shopping experience, you can increase customer loyalty and ultimately grow your business.
There are many reasons why you may not be getting any sales on Shopify. Here are some most common:
1. Lack of traffic: If you're not getting any sales, it's possible that you're not getting enough visits to your store. Try promoting your store to increase your visibility in the Internet.
2. Poor website design: A bad UX/UI website can turn potential customers away. Make sure your store is visually appealing, easy to navigate, and has a clear value proposition.
3. Confusing product descriptions: Make sure your product descriptions are clear, concise, and highlight the benefits of your products. Confusing or poorly written descriptions can lead to lost sales.
4. Limited online payment options: Make sure you offer a variety of payment options to make it easy for customers to purchase your products. If you offer only one payment option, you may be missing out on sales from customers who prefer a different method.
5. Inadequate customer support: If customers have questions or concerns and can't get answers, they may choose not to make a purchase. Make sure you have adequate customer support in place, such as live chat, email support, or a FAQ page.
6. Poor marketing strategy: If you're not reaching the right audience or using effective marketing tactics, you may not be attracting the right customers. Try refining your marketing strategy or seeking help from a marketing professional.
It's important to remember that building a successful Shopify store takes time and effort. Continuously evaluate and improve your store to increase your chances of making sales.
